Shipment Inspection Guide

Inspect your delivery as soon as it arrives.

If you notice any damage to the item or packaging, contact info@luminapro.co within 7 days of delivery.

Include clear photos of:

• The damaged item
• The outer box
• The inner packaging

Once we receive your photos, our support team will review the claim and arrange a replacement item.

Our goal is simple. You receive a perfect item. If something goes wrong in transit, we fix it fast.